Helping Hand assistance card
Helping Hand is an award winning scheme empowering the holder to to discreetly and directly advise of any assistance they may require.
Wheelchair and mobility scooter user information
Wheelchair users and some class 2 scooters are welcome on board our buses.
Dogs on our buses
We welcome all dogs on our buses, including assistance dogs, and make no charge for them travelling with us.
Information to assist passengers with sight loss
Accessible travel for all is essential for the comfort and safety of our passengers.
Hearing Loops
We are working to fit hearing loops to our new electric buses.
Bikes and electric scooters
Information about bikes and e-scooters, which are not permitted on our buses.
Buggies on buses
We welcome passengers with buggies on our buses and our fleet is low floor to help those with buggies to use our services more easily.
Translate our website
Over 100 languages are available. Plus, get access to tools including text to speech and many other customisable features.
Accessibility Statement
We strive to build a universally usable digital website to be
accessible for all.